raulwrojas

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Verizon! Wifi issue! And your data plan!

Kids! 

I just got off the phone with Verizon, because I was going through data much faster than usual. After several minutes of convincing them it wasn't my fault and that there may be a problem they said, oh well, you coooould talk to a tech person. I did and it turns out there is a Known problem with iPhone 5 that the wifi drops regularly and when it does it uses your data minutes! From what I can tell it sounds like all iPhone 5 are effected (only 5's, not 4's, I asked). If you went over your data plan in Jan and maybe even in Dec '12 call them to get that credit and they will walk you through restoring your iPhone to fix the problem. Updating your iPhone to the latest software will not solve the issue!

Ok, hope that helps! 

~r

Sent from my iPhone 5, typos and all.